MVS - HERO JOURNEY
This template is used to document all the intentions the user expresses when using a service. It will help you gain insights about what users want to accomplish and how they want to do it.
Tenny is a pioneer worldwide in designing bridges to integrate Agile Entrepreneurship and Service Design.With The Service Startup, he helps entrepreneurs and business leaders take a lean approach to create sustainable, desirable and profitable new services via service design sprints.
