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THE POWER OF UNDERSTANDING YOUR CLIENT’S CUSTOMERS 

One of the fastest ways to learn about your client's business is to better understand their number one stakeholder: their customers. Focusing the discovery phase on your client's "end customers" (your customer's customers) opens the conversation to further detail about your client’s challenges and goals. These findings allow you to help your clients make an impact to overcome their customer’s obstacles and determine necessary solutions.

Use this template to learn more about your client’s customers and discover core resolutions.


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